How do I enable AI Lens for my team?

Last updated: September 1, 2026

AI Lens needs to be turned on at the team level by Ovida, then individual user roles within the team can be granted access.

Here's a video guide for this article.

AI Lens delivers near-human-level feedback on your meetings using various analysis rubrics. It's a paid feature that requires two things to be in place for a user to see it:

  1. AI Lens is enabled for their team

  2. Their user role has been granted access to AI Lens

Step 1: Enable AI Lens for your team

AI Lens isn't enabled by default. To check whether it's enabled for your team:

  1. Go to Settings (bottom left of the screen) > Joined Teams > click your team name > Roles and Permissions (on the right side).

  2. If the AI Lens checkboxes are greyed out, AI Lens isn't enabled for your team.

To request it, email support@ovida.org.

Step 2: Grant access to user roles

Once AI Lens is enabled for your team, you control which user roles can see it.

  1. Go to Settings (bottom left of the screen) > Joined Teams > click your team name > Roles and Permissions (on the right side).

  2. Tick the AI Lens box next to the user roles you want to have access.

Each user in your team is assigned a role. Users in roles with the AI Lens box ticked will see AI Lens output on their meetings.

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A few things to know about AI Lens processing

  • AI Lens processing only runs on meetings allocated to a team that has AI Lens enabled. Make sure the meeting is allocated to the right team.

  • AI Lens runs on completion of a meeting. It won't backfill past meetings automatically.

  • For older meetings that pre-date AI Lens being enabled for your team, contact support@ovida.org. We can run AI Lens manually for those.